How to order

HOW I MAKE TO INITIATE THE ORDER PROCESS?
It initiates the process of order in www.pro4matic.com through STORE ONLINE.
To more open the detailed information of the model of its preference, click on the photo. If to want to buy the corresponding part, places it in its TO ADD to the HAMPER. It will go to have to a window with the description of the product that wants to order. Now it has two options: or click in SHOWING HAMPER to accomplish its order, filling the asked for data and following the payment instructions, or click in CONTINUING PURCHASES to add to its HAMPER OF PURCHASES other products that want to order. Later, it repeats the steps previously described.

WHERE I CAN FIND MY CART?
Your Cart is always visible in it sings right superior.

IT IS NECESSARY REGISTER IN PRO4MATIC.COM?
You must have register in www.pro4matic.com to effect any purchase.

WHICH ARE AS REGISTER ADVANTAGES IN PRO4MATIC.COM?
Its register serves to create a customer account, who contains the description of its previous orders (including all the documents for download). Moreover, its information of profile (address, vehicle, etc.) are kept. Any order that makes the register after excuses the new fulfilling of necessary data to the conclusion of the purchase of a part, because they automatically appear inserted in the fields.

HOW I CAN PAY?
The available modalities of payment in www.pro4matic.com are:
* Banking transference. (The orders will be forwarded after effected and confirmed the payment)
* Sending to the collection.

WHICH ARE OS COSTS OF SENDING OF THE PART?
The sending transports are not enclosed in the presented prices and will be communicated to the users at the moment of the order.

WHAT IS THE RETURN POLICY?
If you do not feel completely satisfied, within 30 days of purchase.
We may accept returns and exchanges under the following conditions:

  1. Products can not be opened;
  2. The products must be intact and the original packaging can not be written (in perfect conditions for sale);

The value of the products returned will be refunded upon receipt of the same, within 7 days. In this way, we suggest that you always keep the proof of sending them. To make your identification easier, please attach a copy of the invoice or e-mail sent to your return.

Transportation costs related to the return or exchange of products are the responsibility of the customer.