Deliveries and Returns


Shipping costs are not included in the prices shown and will be communicated to users when ordering.
If you are not completely satisfied, within 30 days of purchase we can accept returns and exchanges under the following conditions:

- The products must be intact and the original packaging must not be written or torn (in perfect conditions for sale);
- They must be complete, with all their components and accessories, instruction manual and original packaging in perfect condition;

The value of returned products will be refunded upon receipt, within 7 days. Therefore, we suggest that you always keep the proof of shipment. To make your identification easier, please attach a copy of the invoice or email sent to your return.
Transport costs related to the return or exchange of products are borne by the customer.

The return must be made to the following address:
Pro4matic – Peças e Automóveis, Unipessoal Lda
Parque de Negócios, Lote 6
3140-293 Montemor-o-Velho, Coimbra - PORTUGAL
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